What Happens When Students Redesign Financial Aid?
JFF partnered with the California Community Colleges Chancellor’s Office, the Foundation for California Community Colleges, and the Student Centered Design Lab to better understand the barriers students face in applying for, receiving, and maintaining financial aid. Paid student research interns (including Adrian Cardona, Beheshta Barien Qaderi, Jerry Jasso, Mia Luque, Trish Ho, and Paulo Camacho) helped shape every stage of the work, from survey design to identifying themes. Their insights showed that improving financial aid is not just about policy; this work is about understanding the student journey and designing collaboratively with students, not just for them.
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