Quality Indicators
Quality indicators are essential components of meaningful work-based learning programs. When incorporated into program design, these actionable, structured guidelines can strengthen learner experiences and help ensure effectiveness for all stakeholders.
The six indicators—universal access, intentional alignment, financial support, personalized mentorship, pathway integration, and collaborative partnership—help programs meet both participant career development needs and employer talent requirements.
Universal Access
Proactive outreach and recruitment targeting underrepresented groups in specific industries. Education, workforce, and employer partners collaborate to provide essential support services—such as transportation, housing, career coaching, workplace supports, and flexible scheduling—removing barriers to participation and increasing program completion.
Intentional Alignment
Age-appropriate, skills-building experiences that match individual skill levels and career interests. Workplace tasks should be linked to career growth by using clear skill checks, regular feedback, and organized learning—helping employees progressively take on more responsibility, earn higher pay, and gain recognition.
Financial Support
Compensation and rewards that reflect the length and type of experience—from wages for longer programs to other benefits for shorter ones. Partners work together to provide the right mix of payment, school credit, credentials, or other incentives to keep participants fully engaged.
Personalized Mentorship
Industry professional mentors who provide guidance in technical skills, workplace navigation, and career planning. Structured mentoring builds professional networks and social contacts, supporting long-term career success through continued engagement beyond program completion.
Pathway Integration
Career pathways combining classroom instruction, industry credentials, and degree opportunities. Skill-based programming aligns with sector needs while supporting academic advancement through stackable credentials and competencies for sustainable career growth.
Collaborative Partnership
Active partnerships among education institutions, employers, workforce boards, and intermediary organizations. Clear communication channels, shared goals, defined success metrics, and stakeholder feedback ensure programs meet employer needs while creating advancement opportunities for employees.