By Taylor Maag, JFF and Lisa Simmons, MAXIMUS

Individuals withoutjobs in this tight labor marketare some of the hardest to serve. They face barriers and skill deficits thatmake it difficult for them to find and keep meaningful employment. Many in thispopulation are eligible for public services, such as Temporary Assistance for NeedyFamilies (TANF), a federal blockgrant to states that provides assistance to low-income families with children—formerly known as welfare. 

TANF was created in 1996, with noupdates to the law in more than 20 years. JFFbelieves a reauthorization of TANF is essential to helping recipients reducebarriers, such as lack of transportation or child care, and find jobs whilealso addressing employers’ needs. The US House of Representatives passed a billto remedy this in May, but the legislation stalled, lacking bipartisan support.

To ensure that TANFhelps its clients acquire the skills they need for economic success andself-sufficiency, JFF believes the policy should be changed to provide stateswith

• incentives to focus on quality job placements and providing theeducation and skills training necessary for underprepared individuals to attaingood jobs;
• new success measures, such as employment, retention, earnings,educational progress, and credential attainment, while removing the currentwork participation rate; and
• additional funding for education, skills attainment, careernavigation, and support services.

Others Pick Up the Slack 

Meanwhile, states and localities, which administer TANF funds, are finding innovative ways to drive success for their clients. One example comes from Washington, DC, where MAXIMUS, a nationwide company that helps health and human services agencies administer government programs, has been the city’s top-performing vendor of TANF services. 

For more than a decade, DC followed TANF’s work-first approach, focusing on applicants finding a job, regardless of the position or the individual’s needs. Conversations between TANF participants and case managers were guarded because customers feared they would be penalized or lose their benefits. When MAXIMUS took on this work, the company’s case managers could see that things needed to change to better serve this population. They implemented new practices that coordinated efforts, shared resources, and promoted a family-centered approach to services. 

MAXIMUS’ approach engages entire families, so the needs and critical services required by both parent and child are addressed through education, economic supports, and social capital. The company says that when opportunities for all family members residing in the same household are approached jointly, the benefits are greater than if they’d been addressed separately.

The Impact of Effective Assistance Programs

Since MAXIMUS stepped in, DC participants have gained more access to education and training, thus increasing their opportunities for valued employment. Through job preparation and placement services, MAXIMUS has served 14,000 residents. The company has secured jobs for 8,000 people—with 83 percent retaining employment for more than 180 days—and provided another 4,000 with education and training services.  

And the program’s success is not just in the numbers.

Markia Greene, a DC native, was a mother on TANF. When she began her orientation at the MAXIMUS office, she was homeless, scared, and unsure of what to do. Markia was placed with a case manager, who worked diligently to get Markia and her son immediate shelter. The next day, Markia returned and was able to receive instant child care for her son while she looked for work. With the help of these services, Markia was able to participate in MAXIMUS’ work experience program. Now, 10 years after completing the program and furthering her education, Markia is a MAXIMUS case management supervisor. Her story demonstrates how TANF and other anti-poverty policies can be essential tools in improving family mobility. 

The Time to Reauthorize Is Now

JFF has long supported programs and strategies that prepare disadvantagedindividuals like Markia for family-supporting careers. We believe good jobs arekey to economic mobility, but a job alone, without adequate supports, cannothelp most individuals on public assistance dig their way out of poverty. Toaddress these challenges, it’s imperative that policymakers come together andcreate a bipartisan reauthorization of TANF.

A reauthorization has the potential to eliminate arbitrary or contradictory restrictions on education and job training. The action would promote better alignment between TANF and workforce development programs to reduce duplicate services. Finally, it would offer increased opportunities for education and training. As we look to the future, it is critical that our country invests in the untapped workforce by helping underserved individuals attain the education, skills, and credentials needed to prosper. Action to update TANF would be a significant step in that direction.