To deliver care to an ever-increasing number of patients, and to make that care more patient-centered, hospitals must focus on the careers and skills development of all members of the existing workforce, not just doctors and other high-level professionals. The Resource Within demonstrates best practices for advancing and retaining frontline hospital workers in order to meet the rising demand for health care talent. These practices are being implemented at eight hospitals that participate in Jobs to Careers.
This piece is one in a four-part series on advancing frontline workers across four health care subsectors. The complete series is as follows: