FAQ & Contact


Will Horizons be canceled due to the global COVID-19 outbreak?

JFF is monitoring the COVID-19 outbreak. At this time, with the current information available, we expect to hold Horizons as planned on June 9-10, 2020 in New Orleans. We will make an immediate update if the status of the event changes.

This outbreak and the community response to it changes daily; please check this site for the most up-to-date information about the status of the event.

If I register and you cancel the event due to COVID-19, will I receive a refund?

In the event Horizons does not take place in June 2020 as planned, our refund policy will then reflect the updated event status. Our current refund policy allows for a full refund minus a $75 cancellation fee through May 8; we will provide updated information no later than May 8.

All speakers who pay the speaker rate will receive a full refund if the event is canceled or moved, or if their session is canceled due to the COVID-19 outbreak.

How much does it cost to attend Horizons?

If you register by Friday, April 17, 2020, you will receive the early-bird registration rate of $750. After that, the registration fee will be $950. Concurrent session speakers will receive a discounted rate of $500 regardless of when they register.

Please note there are no non-profit, student, or government rates available.

What forms of payment are accepted?

We accept American Express, MasterCard, VISA, and Discover as methods of payment. Checks and purchase orders will be accepted on a case-by-case basis for teams of five or more. Please contact Grace Ausick at gausick@jff.org prior to registration.

Ive registered but can no longer attend. What is the cancellation policy? Can I send a colleague in my place?

You may cancel your registration by Friday, May 8, 2020, and receive a full refund minus a $75 processing fee. Registration substitutions can be made at no charge. Contact Grace Ausick at gausick@jff.org to cancel or make a substitution.

Note: JFF is monitoring the COVID-19 outbreak and may consider modifications to our standard refund policy pending state/organization travel bans. We will provide updated information no later than May 8.

I submitted a proposal in response to the Horizons RFP. When will I find out if my proposal was accepted?
We will be getting in touch with everyone in February to confirm whether your session was accepted. If you are waiting to hear back from us, please wait to register for the event; concurrent session speakers will receive a discounted rate.

Where will Horizons take place?

We will be returning to the New Orleans Marriott, located at 555 Canal Street in New Orleans. More information about the location and hotel reservations can be found here.

What is the schedule for Horizons? What meals will be served?

On Tuesday, June 9, the convening will run approximately 8:30 a.m.–5:00 p.m., followed by an evening reception. On Wednesday, June 10, we will adjourn by 4:00 p.m.

Breakfast and lunch will be served both days, as well as coffee breaks. Hors d’oeuvres will be provided at the reception on June 9, and there will be a cash bar.

What is the dress code at Horizons?

We encourage everyone to dress business casual.

How do I become a Horizons sponsor or partner?

Click here or contact Kathy Mannes at kmannes@jff.org.

Is it possible to be an exhibitor at Horizons?

Horizons does not have space for exhibitors, but we encourage your organization to consider becoming a sponsor to elevate your high profile at the event. Please click here or contact Kathy Mannes at kmannes@jff.org.

How can I see a list of attendees?

We do not share the attendee list except via the conference mobile app, which will be released in May to registered meeting participants.

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