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Investing in Frontline Workers

Improving health care requires finding ways to efficiently and effectively upgrade the skills and advancement opportunities of the people who deliver much of actual “hands on” health care today, the frontline workers. The two Jobs to Careers grantees featured in this guest editorial for Behavioral Healthcare, SSTAR in Rhode Island and District 1199C Training and Upgrading Fund in Pennsylvania, are doing just that. By developing new models of education and training that incorporate work-based learning and by showing a strong commitment to multi-sector partnerships, these and other programs funded through Jobs to Careers seek to change the way that health care employers train, advance, and reward frontline workers—and thereby to improve care and service delivery. JFF serves as the national program office for Jobs to Careers.