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Employer Use of the Publicly Funded Workforce Development System: Perceptions of What’s Working and What’s Not, and Recommendations for Improvement

The Workforce Investment Act, enacted in 1998, recognizes that success for job seekers requires a workforce development system that places a high priority on responding to employer needs. Employer Use of the Publicly Funded Workforce Development System examines employer perceptions of what’s working and what’s not since the enactment of WIA, and it makes recommendations for improvement. For this report, the partners in Workforce Innovation Networks—WINs—collected information from employers, their associations, low-wage workers, and other stakeholders in the public system.