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Retention and Advancement in the Retail Industry: A Career Ladder Approach

Heath J. Prince

With funding from the Rockefeller Foundation, JFF and the Business for Social Responsibility Education Fund collaborated in a project to help employers develop career advancement strategies in the retail sector. Given the importance of the industry as both an entry point into the labor market for new workers and, increasingly, as one in which more experienced workers make a career, this project highlighted the emerging role for workforce intermediaries in the efforts to improve retention and advancement in the retail industry. Retention and Advancement in the Retail Industry, from JFF, addresses the key elements in creating career ladders, examines what makes career ladders work, and presents their potential benefits to the retail industry. BSR produced the companion report, Retention and Advancement in the Retail Sector: A Summary of Recommendations.